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If You Had to Step Away From Your Business Tomorrow, What Would Break?

Writer: Bryan Sarff
Bryan Sarff
12 minutes ago
4 min read

A quick continuity check can show you where your business relies too heavily on you.

Your business may depend on your leadership, but it shouldn’t depend on your constant availability. Reviewing critical roles, client relationships, signing authority, banking access, vendor relationships, leadership backup and emergency decision-making can reveal where too much knowledge or authority sits with one person. Addressing those gaps now can make your business more resilient today while laying important groundwork for whatever comes next.

Most business owners have a pretty good idea of what would happen if they took tomorrow off.


The team would call with a few questions. A client might need something. Maybe a decision would wait until they got back.


But an unexpected absence is different.


There’s no time to wrap things up or tell everyone what they need to know. And that can expose just how much of the business still runs through its owner.


Maybe you’re the only person authorized to sign certain documents. A longtime client only works with you. The relationship with a key vendor lives mostly in your phone. Everyone knows who handles payroll, but no one else has access to do it.


None of those things seems particularly risky when you’re there every day.


They matter quite a bit when you aren’t.


A continuity check can help you find those dependencies before they become a problem.



Start with the jobs that can't wait


Think about what has to happen for the business to keep operating. Payroll needs to run. Bills need to be paid. Projects have deadlines. Employees and clients need someone who can answer questions and make decisions.


For each critical responsibility, write down who owns it today and who could handle it tomorrow.


You may find that some responsibilities already have plenty of coverage. Others may stop with one person.


Those are the ones to address first.



Look at your key client relationships


Longstanding client relationships often carry years of history that never makes it into a CRM.


You know how a particular client likes to communicate, who actually makes the decisions and what happened three projects ago that still affects the relationship today.


Someone else on your team should have enough context to step in when needed.


That might mean introducing another employee to the client now, documenting important history or making sure current work isn't tracked exclusively in your inbox.



Review signing authority


Make a list of anything that requires your signature or approval, including contracts, checks, legal documents and significant purchases.


Then find out what happens if you can't sign.


Some responsibilities may be easy to delegate. Others could require changes with your bank, attorney or other advisors. Either way, you want to know where the roadblocks are before someone is standing in front of one.



Check access to financial accounts


Who besides you can access the business's financial accounts, and what are they authorized to do once they're there?


Review the permissions for your bank accounts and other financial systems. Make sure the people responsible for financial tasks have appropriate access and understand any limits on their authority.


This is also a good opportunity to make sure important account information is stored securely somewhere an authorized person can find it.



Document important vendor relationships


Most businesses have at least a few vendors where the relationship matters almost as much as the service.


Write down the key contacts, account information and details someone would need to manage those relationships.


Pay particular attention to anything that currently lives in your personal email, contacts or memory. Your team shouldn't have to piece together a critical vendor relationship from an old email thread during an emergency.



Name a leadership backup


Your team should know who is in charge when you aren't available.


That doesn't mean choosing your eventual successor. You simply need someone who can coordinate the team, set priorities and make the calls that keep work moving.


Make the responsibility explicit. A person can't serve as your backup if they're the only one who doesn't know they're your backup.



Decide who can make an emergency call


Some decisions won't fit neatly into anyone's job description.


A major client has a problem. Equipment goes down. An employee situation needs attention. Something happens that requires a quick financial decision.


You can't write instructions for every possible scenario, but you can establish who has authority to act and where the boundaries are.


A few clear parameters around spending, approvals and commitments can prevent an urgent situation from turning into a waiting game.



See what came up


You don't need to be approaching retirement to think about continuity.


The exercise often reveals practical issues that are worth fixing now: information that needs to be documented, responsibilities that need backup, relationships that should be shared and authority that could be clearer.


And you don't have to solve everything at once.


Just start with one question: If I couldn't show up tomorrow, what would break first?



summary


Your business may depend on your leadership, but it shouldn’t depend on your constant availability. Reviewing critical roles, client relationships, signing authority, banking access, vendor relationships, leadership backup and emergency decision-making can reveal where too much knowledge or authority sits with one person. Addressing those gaps now can make your business more resilient today while laying important groundwork for whatever comes next.

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